Some of the topics we discussed included:
- What other customer-facing, technology-based innovations have there been?
- Boston Dynamics and similar companies’ warehouse automation
- Stretch and Handle
- Online shopping remains very lonely, there is no bonafide social aspect to it
- Why is there no telepresent shopping (4’30” into the conversation)
- I referenced a French leather maker called Goyard
- How boutiques online and offline are better than marketplaces for product discovery
- Digital-twin shopping and how it might impact travel
- Brands can differentiate their shopping experiences offline (Nike Shop) but in an online marketplace this differentiation is nearly impossible
- Vente Prive is an online marketplace that sells products through private flash sales. (VeePee)
- So many other innovative ideas!