Some of the things that came up during our deep-dive discussion:
- Back-end eCommerce Operations – Logistics, speed, reliability, and the desire for 1-hour delivery
- Speed drives conversion rates
- The sheer size of investment in eCommerce innovation in just the first 6 months of 2021
- Cybersecurity and Fraud – Offline to Online Equivalencies
- Warranty and Insurance
- Riskwolf and internet outage insurance
- Microsoft 2021 Global Tech Support Scams Research Report
- The Asia Tech Podcast episode that discussed the above is here
- How Facebook and Google dominate online advertising
Link to the full presentation at Payoneer : https://youtu.be/AS0o-BRqlKA