Listen on : 

Listen on : 

EP 20 – Whatever It Needs to Be, as Long as It’s eCommerce – Riki Hooker – Global eCommerce Experts

Sep 19, 2021

Martin Ronfort, the founder of DrTech, and Michael Waitze, the founder of Michael Waitze Media were joined by Riki Hooker, the General Manager of Global E-commerce Experts. Global E-commerce Experts provides an end-to-end solution to enable product-based businesses to expand into foreign markets. Riki is super knowledgeable and was very generous with his time!

Some of the topics we discussed included:

  • Many eCommerce sellers want to expand to other markets but do not know how to do it
  • Foreign market localization is more than simply translating a website
  • Tax issues alone can be a nightmare for any seller expanding to another country
  • Payments, payments systems, and payment norms (including Cash on Delivery) can be different from country to country
  • Customs issues and product return policies
  • Warehousing, Fulfillment, and third-party logistics
  • The complexity of eCommerce logistics
  • Offline to online
  • Delivery speed and its impact on conversion
  • The social aspect of shopping and how to replicate this online
  • How politics can impact global eCommerce

Latest Episoded

#

Go back to all episodes